What is BPO?

What is BPO?

BPO or Business Process Outsourcing is a universal term used for the outsourcing of specific functions to a third-party service provider or a third party administrator to replace in-house services with labor from an outside firm. BPO that is contracted outside a company’s country is called offshore outsourcing. BPO that is contracted to a company’s neighboring country is called near shore outsourcing. Continue reading