Am I more than The MedSupp Guy?

This week I attended the SIIA TPA / MGU Executive Forum in Charleston, SC. While there, I met with an old friend from the industry and he said to me; what are you doing here – aren’t you the Med Supp guy? Continue reading

 

What is BPO?

What is BPO?

BPO or Business Process Outsourcing is a universal term used for the outsourcing of specific functions to a third-party service provider or a third party administrator to replace in-house services with labor from an outside firm. BPO that is contracted outside a company’s country is called offshore outsourcing. BPO that is contracted to a company’s neighboring country is called near shore outsourcing. Continue reading